Got Questions?

Services

What is CoverVersions?

CoverVersions is a combination of the artist’s interests from his formative years; his passions are art, music, movies, photography and sport. Rob always wanted to be an album cover designer inspired by the likes of Roger Dean, Rodney Mathews and Hipgnosis among many others. Whilst that was not possible, Rob decided to recreate the tactile nature of holding and admiring the vinyl LP covers of his youth by reinterpreting, in oils, giant versions of those covers.

 

Contact CoverVersions if you have a specific requirement: we have options to purchase the original artwork for yourself or to commission a work and purchase a limited edition print of it.

 

What does CoverVersions sell?

CoverVersions sells premium quality canvas prints of artwork based on interpretations of album artwork, movie scenes, sporting occasions and the artist’s own photography. The prints are hand signed limited editions and come with a certificate of authenticity. The canvases can be purchased farmed or unframed to suit the customer’s decor, and every print order comes with a free wall-mounting kit.

How can I trust buying on CoverVersions?

We know that safety and trust are really important to you and being frequent online shoppers ourselves we take it seriously. When you purchase an item from CoverVersions,  we process every purchase personally and we select our suppliers with care and so that you can buy with confidence.

Account

Why am I required to register before making a purchase?

Registering is quick and easy, we require only a password in addition to the email that you provide. Having an account lets you keep track of your orders’ status from your dashboard easily.

How do I change my email settings?

To change your connected email address or change your email notifications, follow the steps below:

On the Main Menu you’ll see the “Shop” drop-down menu. Click on “Account/Register”.

Select “Account Details”. You are then able to change your connected email address, shipping address, and specify if you’d like to receive emails from CoverVersions.

I forgot my password, how can I get a new one?

It happens to the best of us. Go to this page so you can set a new one.

Can I make my own list of favourite products? Where can I see it?

Yes! If you like a product just click on the “wish” (heart) icon below it. This will automatically save it to your wishlist, which you can find under your account dashboard. Select the “Shop” drop-down menu from any page and you’ll find a link called ’Dashboard’. Click on your dashboard to access your wishlist.

Buying

What forms of payment does Artday accept?

We are accepting payment with Visa, Mastercard & American Express. All credit cards used for payment must have a valid billing address.

Are my payments secure?

All orders are encrypted with Secure Sockets Layer (SSL) technology on both your end and ours. SSL encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. In order for SSL to work, you must use an SSL-enabled browser.

For your own safety we do not save any payment information. Payments are made directly through Stripe—certified to PCI Service Provider Level 1, the most stringent level of certification, so we can guarantee that important information stays confidential and private.

Buying on Artday

When you buy something on Artday, the money goes into a neutral escrow account so the Seller does not get paid until you have received your product and had time to review it.

The funds are not released until 48 hours after Artday has gotten confirmation that you have received your item. So you can be confident that you will get what you bought and know that it is what it is advertised to be.

How do I check the status of an order?

In “My orders” you can see the progress of all of them. Once delivered, you will receive more information on how to track the package and when it will arrive.

To check the status of your sale, hover over your profile icon in the top right corner of the screen. Click it and choose ‘Orders’ in your dashboard, which is a page of all your active and previous orders.

If on the right hand side of the listing title the icon is Orange, it means that the item has not shipped yet. You will receive a shipping confirmation email when the tracking number has been put into the system and your order receipt with your dashboard will provide the info for you to track the shipment.

Shipping & Return

What is the shipping return?

The artwork is prepared at our printer and delivered to CoverVersions for quality checks and any final personalisation. The artwork is then delivered directly from CoverVersions to you. So you can be sure it will leave us in perfect condition.

We select recommended and trusted shipping carriers for our products.

In case of any concerns with the delivered Artwork then please contact shipping@coverversions.co.uk and we will attempt to resolve the problem directly.

Which countries do we ship to?

CoverVersions will ship artwork to the UK, the European Community and North America. Please note you will be responsible for your country’s import taxes out side of the EC.

 

How much will the delivery cost me?

Shipping in the UK is a standard

This is subjective depending on the destination. Also the size of the product and delivery type (standard or express) will affect the price. The delivery charges for each region are indicated on the payment processing pages.

However, if you are considering a purchase please contact us at: shipping@coverversions.co.uk and we will provide specific quotes for shipping.

*Some countries may charge customs and duties for your parcel. You are responsible for these customs and duties charges.

How long does it take normally for an order to arrive?

The delivery time depends on your location.

In the UK this is typically 5 working days from the payment of the order.

CoverVersions offer regional to worldwide shipping depending on the product.

The expected delivery time can be requested by contacting shipping@coverversions.co.uk

See the terms and conditions page for more specific information regarding delivery times.

Be sure to check out the shipping company’s estimated delivery time when we send you the tracking number for your order.

Service & Privacy Policy

Terms of Service

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted developed and hosted by Busynets Limited. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Click here to read our full Terms of Service.

Refunds

The majority of our products are custom made and sent to you direct from our manufacturer. Orders can only be cancelled same day of ordering by 5pm by telephone. Out with these timescales, you can return your items for a full refund subject to the terms and conditions listed in greater detail on our Refund Policy page.

Information Collected or Received

CoverVersions may collect personally identifiable information, such as your name. CoverVersions may also collect anonymous demographic information, which is not unique to you, such as your age and gender. We may gather additional personal or non-personal information in the future.

 

Information about your computer hardware and software may be automatically collected by CoverVersions. This information can include: your IP address browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the CoverVersions website.

Collection and use of personal information

CoverVersions collects and uses your personal information to operate its website(s) and deliver the services you have requested.

 

When you place an order on the Site, you must provide your first and last name, a valid email address, phone number, billing address, shipping address, and credit card number. We will use this information to fulfill the order you place and to communicate with you about it.

 

CoverVersions uses your information for four purposes: (1) to fulfill the orders you place on the Site, (2) to answer any customer service inquiries that you may have, (3) to contact you about special offers, CoverVersions news and new products and (4) to understand the shopping habits of our customers to better serve them in the future.

Use of Cookies

The CoverVersions uses cookies to improve and personalize your experience on our site by remembering you or your preferences during your visit(s) to the site.

 

If a Site doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the Site. Our Site uses cookies to remember things like your preferences, shopping cart or to remember who you are on return visits.

 

Children Under Thirteen

CoverVersions does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Instagram


@ coverversionsart

Follow our Instagram page and get our latest updates first!

Instagram has returned invalid data.

Sign up for our newsletter

[contact-form-7 id="42"]